Dear Sir / Madam,
Below you will find basic information regarding the processing of your personal data provided in connection with the conclusion and performance of a dental services contract, as required by the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ EU L 119, 4.5.2016, p. 1), hereinafter referred to as the GDPR.
1Data Controller
The controller of your personal data is:
ELMAR SPÓŁKA Z O.O., ul. Centralna 33A, 45-940 Opole, Poland, NIP: 7543251709
2Contact with the Controller
You can contact the Data Controller:
- by e-mail: gabinet@mikrostomart.pl,
- by phone: +48 570 270 470,
- in writing to the registered office of the Controller.
3Purpose and legal basis for processing
Data provided by you in connection with a dental services contract will be processed for the purpose of concluding and performing that contract (including assessment of oral health, diagnosis, treatment planning, maintaining medical records, providing dental services, etc.) — the legal basis for processing is the necessity of processing for the performance of a contract to which you are a party (Art. 6(1)(b) GDPR).
4Other purposes of processing
In addition, your data will be processed to fulfil the Controller's obligations arising from:
- a) protection of health, provision of medical services, management of such services and treatment — the Act of 6 November 2008 on Patient Rights and the Patient Ombudsman;
- b) maintaining and storing medical records — Art. 9(2)(h) GDPR in conjunction with Art. 24(1) of the Patient Rights Act and the relevant Ministry of Health Regulation;
- c) receiving and archiving your declarations authorising other persons to access your medical records and providing them with information about your health — Art. 6(1)(c) GDPR in conjunction with Art. 9(3) and Art. 26(1) of the Patient Rights Act and § 8(1) of the Ministry of Health Regulation;
- d) contacting you at the telephone number or e-mail address provided, e.g. to confirm a reservation or cancel a consultation appointment, remind you about a consultation — Art. 6(1)(b) and (f) GDPR, as a legitimate interest of the Controller in providing patient aftercare and more efficient appointment management;
- e) fulfilment of tax obligations — including issuing invoices for services provided by the Controller, which may involve the processing of your personal data — Art. 6(1)(c) GDPR in conjunction with Art. 74(2) of the Accounting Act of 29 September 1994.
5Pursuit of claims
Your data may also be processed for the purpose of pursuing claims related to the contract concluded with you or defending against such claims — the legal basis for processing is the necessity of processing for the legitimate interest of the Controller, which is the ability to pursue and defend against claims (Art. 6(1)(f) GDPR).
6Data recipients
Your data may be transferred to entities processing personal data on behalf of the Controller, on the basis of a contract concluded with the Controller and solely in accordance with the Controller's instructions (e.g. accounting office, hosting company, software provider, etc.). Data may also be transferred to courts, public administration bodies, mediators and other public and private entities — if this is necessary for the proper provision of services by the Controller to you.
7Transfer of data outside the EEA
Your data will not be transferred to recipients located outside the European Economic Area.
8Rights of the data subject
You have the right to:
- a. access your data and the right to request their rectification, erasure, and restriction of processing.
- b. To the extent that the processing of your personal data is based on the legitimate interest of the Controller, you have the right to object to the processing of your personal data (in particular to processing for direct marketing purposes, including profiling — in such case the objection is binding on the Controller).
- c. To the extent that the processing of your personal data is based on consent, you have the right to withdraw it, noting that withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal.
- d. To the extent that your data is processed for the purpose of concluding and performing a contract or processed on the basis of consent — you also have the right to data portability, i.e. to receive from the Controller your personal data in a structured, commonly used, machine-readable format, which you may then send to another data controller.
- e. You also have the right to lodge a complaint with a supervisory authority responsible for data protection (in Poland: the President of the Office for Personal Data Protection) if you consider that the processing is carried out in a manner inconsistent with the law. To exercise the above rights, please contact the Controller.
9Automated decision-making
In connection with the processing of your personal data, decisions concerning you will not be made in an automated manner (without human involvement).
10Voluntariness of providing data
Providing personal data in connection with dental services is voluntary but necessary to ensure proper healthcare by the Controller.
11Online smile simulator, preliminary estimate and app summaries
If you use the smile simulator or the mobile app tools and voluntarily provide your e-mail address or phone number in order to receive the simulation result, a preliminary, indicative treatment estimate or an indicative summary prepared in the app (treatment duration calculator, method comparator), the Controller processes this data (name, e-mail address, phone number and the estimate or summary parameters you selected — e.g. the treatment path, chosen priority and the names of the compared methods) for this purpose on the basis of your consent (Art. 6(1)(a) GDPR), and — for commercial contact — on the basis of a separate consent. The photo used in the simulator itself is not stored by the Controller — the result is sent to the indicated address as an attachment and is not saved with us. Providing this data is entirely voluntary and is not a condition of using the simulator or downloading the result. Consent may be withdrawn at any time (contact as in section 2), which does not affect the lawfulness of processing carried out before the withdrawal. We store this data for no longer than 12 months from the last contact, unless you withdraw your consent earlier. The preliminary estimate and the app summaries are indicative only; they do not constitute medical advice, a diagnosis or a treatment plan, nor an offer within the meaning of art. 66 § 1 of the Polish Civil Code — a binding assessment and treatment plan are possible only after a clinical examination. The result, estimate and summaries are sent via our transactional e-mail provider listed in section IX (Resend Inc., USA — SCC/DPA), which retains sent messages together with attachments for its standard deliverability-handling period.